We respect and protect your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website, purchase our products, or interact with us in other ways.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that helps us provide better service to you. This may include:

(1) Information you provide directly

• Name, email address, phone number, and shipping/billing address
• Account registration details (if applicable)
• Purchase and payment information (processed securely by third-party payment providers)
• Any messages or files you send to our customer service team

(2) Information collected automatically

• Device type, browser type, and operating system
• IP address and general location
• Pages visited, time spent, and click activity
• Cookies and similar tracking technologies

(3) Information from third parties
We may receive limited data from logistics, analytics, or advertising partners when necessary to fulfill an order or improve marketing effectiveness.

2. How We Use Your Information

We process your information for legitimate business purposes, including:

• Processing and delivering your orders
• Responding to your inquiries or requests
• Providing product updates, newsletters, or promotional offers (if you consent)
• Improving our website, products, and services
• Performing data analytics and website performance monitoring
• Meeting legal and regulatory requirements

We do not sell your personal information.

3. Sharing of Information

We only share your information when necessary:

• Service providers: shipping companies, payment processors, IT hosting providers
• Analytics and advertising partners: to help us understand website traffic or display relevant ads (cookies or anonymous IDs may be used)
• Legal requirements: when required by law, court order, or government request

All partners are required to process your data securely and only for the intended purpose.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Types of cookies we use:

• Essential cookies – required for site functionality (e.g., checkout, login)
• Performance cookies – help us analyze site usage and improve performance
• Functional cookies – remember your preferences
• Advertising cookies – deliver relevant promotions

You can manage or disable cookies in your browser settings at any time.
If you are located in the European Union, you can adjust cookie preferences using the cookie consent banner on our website.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access to your personal information
• Correction of inaccurate or incomplete data
• Request deletion of your personal information
• Restrict or object to data processing
• Withdraw consent for marketing communications
• Data portability (receive your data in a transferable format)

To exercise these rights, please contact us using the details provided below.
We may need to verify your identity before processing your request.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described above or as required by law.
After the retention period expires, we securely delete or anonymize your data.

7. Data Security

We implement reasonable technical and organizational measures to protect your information against loss, misuse, unauthorized access, or disclosure.
However, please note that no system or network is completely secure.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own.
We ensure that such transfers comply with applicable data protection laws and use standard contractual clauses or equivalent safeguards where required.

9. Children’s Privacy

Our website and products are not directed to children under 16 years of age.
We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will promptly delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
The updated version will be posted on this page with the revised date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Privacy Team
Email: privacy@sunsirhome.com
Company: Sunsir Electric Appliances Co., Ltd.
Address:No.7, Lane1, Jinfu Road, Jinfenghuang, FenggangTown, Dongguan City,

Guangdong Province, China.

12. Cookie Settings

You can change your cookie preferences anytime by clicking the “Cookie Settings” link located at the bottom of our website.